Credit Control Manager

Michael Page Finance; Caerphilly; Hybrid; GBP 50,000 - 65,000; Full time

Benefits offered by this job

Annual performance bonus

Hybrid working arrangement

Enhanced pension scheme

Healthcare benefits

Professional development opportunities

Supportive and collaborative culture

Clear progression opportunities within

Job summary

Michael Page Finance represents a growing healthcare organisation in Caerphilly seeking a Credit Control Manager to lead a collections team, improve cash flow and implement efficient credit processes.

You will work with senior finance stakeholders to monitor KPIs, drive debt reduction, and maintain strong customer relationships. The role offers hybrid working and a performance-focused bonus structure.

Qualifications

• Experience leading a Credit Control function.
• Strong leadership and people management.
• Proven ability to reduce debtor days.
• Excellent communication and stakeholder management.
• Highly analytical with strong reporting skills.
• Experience in fast-paced environments.
• Strong systems knowledge and Excel proficiency.

Responsibilities

• Lead and develop a team of Credit Controllers.
• Drive reductions in aged debt and improve cash collection.
• Monitor KPIs and produce management reports.
• Develop collection strategies and credit policies.
• Manage escalated customer queries and disputes.
• Review customer credit limits and assess risk.
• Support forecasting and cash flow reporting.
• Collaborate with senior finance stakeholders.

Skills

Credit control leadership

Cash flow analysis

Stakeholder management

Analytical thinking

Excel

Tools

Excel

ERP systems

Job description

Join a growing healthcare organisation in Caerphilly as a Credit Control Manager, leading a successful collections team while driving cash flow improvements and process efficiencies. This is an excellent opportunity for an experienced credit professional looking to make a significant impact within a people-focused business.

Client Details

Are you an experienced Credit Control leader looking for an opportunity to drive performance, improve cash flow, and lead a high-performing team within a growing healthcare organisation?

We're partnering with a respected healthcare provider in Caerphilly seeking a Credit Control Manager to oversee the credit function, develop collection strategies, and support the organisation's continued growth. This is a fantastic opportunity to join a business that places a strong focus on people, service excellence, and continuous improvement.

Description

The Role

As Credit Control Manager, you'll lead a team responsible for collections, cash allocation, account management, and debt reduction strategies. Working closely with senior finance stakeholders, you'll play a key role in improving working capital performance while maintaining excellent customer relationships.

Key Responsibilities

• Lead, coach and develop a team of Credit Controllers
• Drive reduction in aged debt and improve cash collection performance
• Monitor KPIs and produce management reports
• Develop and implement collection strategies and credit policies
• Manage escalated customer queries and payment disputes
• Review customer credit limits and assess potential risks
• Support forecasting and cash flow reporting
• Build strong relationships with key customers and stakeholders
• Identify and deliver process improvement initiatives
• Ensure compliance with internal controls and procedures

Profile

About You

• Previous experience managing a Credit Control function
• Strong leadership and people management skills
• Proven ability to improve collections and reduce debtor days
• Excellent communication and stakeholder management abilities
• Highly analytical with strong reporting skills
• Experience within a fast-paced environment
• Strong systems and Excel knowledge

Job Offer

What's on Offer?

• Annual performance bonus
• Hybrid working arrangement
• Enhanced pension scheme
• Healthcare benefits
• Professional development opportunities
• Supportive and collaborative culture
• Clear progression opportunities within finance leadership