Strategic Client Success Partner (Hybrid)

Gartner; South Nutfield; Hybrid; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Collaborative culture

Professional development

Unlimited growth opportunities

Job summary

Gartner, Inc. in the United Kingdom, is seeking a Client Success Associate to onboard clients, surface business priorities, and demonstrate the value of Gartner subscriptions across teams. You will engage with senior and junior stakeholders, foster ongoing adoption, and collaborate with internal partners to maximize ROI.

A passion for client delight and strong communication are essential. The role offers a collaborative, diverse culture and clear growth opportunities within a global leader in

Qualifications

• Fluent in Swedish and English at business level.
• 2+ years relevant professional and/or internship experience.
• Proven track record of delighting clients.
• Strong communication, collaboration, prioritization, critical thinking, and influencing skills.

Responsibilities

• Build, develop and manage relationships with a variety of clients across business functions to ensure successful Gartner subscription utilization.
• Introduce Gartner services and capabilities to new clients and communicate value to decision makers.
• Facilitate client calls, understand client priorities, and recommend action programs to drive ROI.
• Collaborate with internal Gartner partners to maximize client value and overcome obstacles.
• Conduct regular reviews of client book of business focusing on performance and engagement metrics.

Skills

Swedish language

English language

Client relationship management

Communication

Cross-functional collaboration

Education

Bachelor’s degree

Tools

CRM software

Job description

Gartner, Inc. in the United Kingdom, is seeking a Client Success Associate to onboard clients, surface business priorities, and demonstrate the value of Gartner subscriptions across teams. You will engage with senior and junior stakeholders, foster ongoing adoption, and collaborate with internal partners to maximize ROI.

A passion for client delight and strong communication are essential. The role offers a collaborative, diverse culture and clear growth opportunities within a global leader in