Strategic Client Director — Growth & Retention (Remote)

FJN Solutions; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

FJN Solutions seeks an Associate Client Director to lead and manage complex client relationships, shaping strategic plans and guiding EB services delivery. The role focuses on building strong senior-level partnerships, driving value, and expanding revenue both in the UK and internationally.

The successful candidate will nurture client relationships, oversee delivery of services, and identify growth opportunities across GBM, healthcare, wellbeing, and insurance lines, working with a

Qualifications

• Must be able to build and maintain senior-level client relationships.
• Demonstrate strategic thinking and commercial acumen.
• Ability to translate client needs into actionable plans and outcomes.
• Strong communication and negotiation capabilities with stakeholders.
• Comfort with complex, multi-faceted client engagements.
• Continuous self-improvement to adapt to evolving client needs.

Responsibilities

• Consult with clients on strategic benefits and retirement needs.
• Maintain a personal portfolio and manage all EB/retirement services for clients.
• Develop strong client relationships to ensure satisfaction and retention.
• Identify opportunities to expand services and generate revenue across client base.
• Collaborate with benefits teams to deliver all services effectively.
• Support new business pitches and proposals as needed.

Skills

Interpersonal skills

Communication skills

Creativity

Commerciality

Professionalism

Self-development

Organisation & Time management

Analytical Skills

IT Skills

Qualifications

Education

Relevant industry qualification

Job description

FJN Solutions seeks an Associate Client Director to lead and manage complex client relationships, shaping strategic plans and guiding EB services delivery. The role focuses on building strong senior-level partnerships, driving value, and expanding revenue both in the UK and internationally.

The successful candidate will nurture client relationships, oversee delivery of services, and identify growth opportunities across GBM, healthcare, wellbeing, and insurance lines, working with a