Strategic Accounts & Cross‑BU Growth Lead

Hitachi, Ltd

Slough

Hybrid

GBP 90,000 - 150,000

Full time

9 days ago

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Job summary

Hitachi EMEA seeks a proven strategic account leader to drive One-Hitachi growth with key regional customers. You will orchestrate cross‑BU solutions, shape executive engagement and translate customer priorities into measurable account plans and revenue opportunities.

In this role you will own the account pipeline, lead governance, and coordinate with BU delivery teams to ensure customer satisfaction and sustained expansion across Digital, CI/Industrial, Energy and Mobility sectors.

Qualifications

8-15+ years' experience in strategic account management, solution selling or sales leadership in complex B2B environments.
Proven track record in driving strategic partnerships, cross‑BU orchestration and closing cross/up‑sell deals.
Strong sector experience: CI/Industrial robotics, manufacturing, semiconductors, industrial automation, and digital/AI transformation.
Established senior customer relationships and networks in DACH, Nordics and/or Iberia (preferred).
Demonstrable ability to lead executive engagements, develop customer‑centred value propositions and convert workshops into revenue.
Commercial acumen, negotiation skills and experience managing multi‑disciplinary teams.
Degree in Engineering, Business, IT or equivalent; MBA advantageous.
Excellent communication, presentation and stakeholder management skills.
Willingness to travel (approx. 30‑50%) and be onsite with customers as required.

Responsibilities

Own and drive One-Hitachi growth within assigned strategic accounts by defining and executing medium‑to‑long‑term account strategies.
Lead account planning workshops, executive briefings and strategy sessions that translate customer priorities into measurable account plans and revenue opportunities.
Shape, prioritise and convert high‑value solution opportunities across Business Units (Digital, CI/Industrial, Energy, Mobility), ensuring governance gates and BU interlocks are met.
Act as the central orchestrator for cross‑BU solution positioning and delivery, ensuring unified messaging and coordinated execution.
Lead executive engagements and prepare concise CXO narratives and value propositions.
Own account pipeline, forecasting and order intake; prioritise pursuits, structure complex deals and lead negotiations within delegated authority.
Capture market and competitor intelligence; translate customer insights into actionable strategies and account playbooks.
Ensure post‑engagement momentum: define next steps, owners and opportunity pathways to convert interactions into commercial outcomes.
Contribute to continuous improvement by capturing best practices and helping build a repeatable One‑Hitachi engagement model.
Building and sustaining executive relationships and stakeholder maps across customer organisations.
Ensuring high customer satisfaction and timely resolution of escalations in coordination with BU delivery teams.
Delivering measurable expansion beyond BAU and protecting account retention.
Establishing and maintaining account governance cadence (weekly tactical, monthly performance, quarterly EBRs).
Delivering against agreed 90‑day milestones and longer‑term account KPIs.