Strategic Account Relationship Executive

Metro Rod Ltd.; Macclesfield; Presencial; GBP 25.000 - 28.000; Tempo integral

Benefícios oferecidos por esta vaga

25 days annual leave - plus bank hols

Royal London, Company Pension

Group Life Assurance

Cycle to Work Scheme

Laptop

Free Eye Tests / Subsidy for Glasses

Free Standard Parking

Employee Assistance Programme

Occupational Health Support

Employee Discounts Platform

Resumo da vaga

Metro Rod Ltd. is seeking a motivated, enthusiastic, and adaptable individual to join our sales team at the Metro Rod Support Centre. Reporting to the Head of Sales, this desk-based role focuses on managing and developing relationships with a portfolio of small to medium-sized clients. Working with our National Accounts Team, you’ll retain customers, identify growth opportunities, and pursue new business where appropriate, using CRM tools to track progress and support franchise network goals.

Qualificações

• Office-based experience is essential.
• Experience in customer service, account management, sales, or outbound call centre desirable.
• Strong communication and relationship-building skills with clients at all levels.
• Confidence in managing and growing customer accounts through proactive contact.
• Good MS Office skills and confidence using CRM or internal systems.
• Ability to spot opportunities and deliver solutions.
• Flexible and adaptable in a fast-paced environment.
• Target-driven with focus on retention and growth.
• Interest in building a career in sales and account management.

Responsabilidades

• Manage and develop relationships with a portfolio of small to medium-small clients.
• Maintain excellent customer relationships and drive account retention.
• Identify opportunities to grow accounts through additional services.
• Engage with clients proactively to understand needs and build partnerships.
• Develop new business opportunities while focusing on existing accounts.
• Collaborate with National Accounts Team to support revenue targets.

Conhecimentos

Office-based experience

Customer service

Account management

Sales

CRM software

MS Office

Communication skills

Team player

Ferramentas

CRM systems

MS Office

Descrição da vaga

Metro Rod Ltd. is seeking a motivated, enthusiastic, and adaptable individual to join our sales team at the Metro Rod Support Centre. Reporting to the Head of Sales, this desk-based role focuses on managing and developing relationships with a portfolio of small to medium-sized clients. Working with our National Accounts Team, you’ll retain customers, identify growth opportunities, and pursue new business where appropriate, using CRM tools to track progress and support franchise network goals.