Strategic Account Executive: Growth & Relationships (Hybrid)

Lyreco Group; Halford CP; Hybrid; GBP 30,000 - 45,000; Full time

Benefits offered by this job

31 days' holiday including bank-hols

Hybrid working with home options

Company pension and life assurance

Volunteer days

Job summary

Lyreco Group is seeking a Strategic Account Executive to join our Corporate team at the Telford Head Office. The role is permanent/full time with hybrid working (minimum 3 days in the office). You will support strategic customers, develop growth strategies, and work closely with Account Managers.

Ideal candidates are customer-focused, commercially minded and proactive, with experience in inside sales and strong relationship-building skills. Occasional UK travel may be required.

Qualifications

• Experience in a customer service or inside sales environment.
• Excellent communication and relationship-building skills.
• Strong organisational skills with the ability to manage multiple priorities and meet deadlines.
• A proactive, self-motivated approach, with the ability to work independently and as part of a team.

Responsibilities

• Be the go-to person for our strategic customers, ensuring they receive excellent service while supporting the growth and profitability of their accounts.
• Build strong customer relationships, providing dedicated support and resolving queries to deliver an excellent customer experience.
• Identify opportunities to promote and cross-sell our workplace solutions, helping customers get more from their partnership with Lyreco.
• Work closely with Strategic Account Managers to develop strategies that increase sales and profitability.
• Support the implementation of new contracts and product categories, ensuring a smooth experience for customers.
• Manage account administration, maintain accurate customer information and prepare business reports and documentation.
• Identify ways to improve processes and enhance the overall customer experience.

Skills

Customer focus

Relationship building

Communication skills

Organisational skills

Proactive

Independent worker

Team player

Tools

Microsoft Office

Excel pivot tables

Job description

Lyreco Group is seeking a Strategic Account Executive to join our Corporate team at the Telford Head Office. The role is permanent/full time with hybrid working (minimum 3 days in the office). You will support strategic customers, develop growth strategies, and work closely with Account Managers.

Ideal candidates are customer-focused, commercially minded and proactive, with experience in inside sales and strong relationship-building skills. Occasional UK travel may be required.