Strategic Account Manager - Hospitality & Healthcare

Elis UK Limited; Grangemouth; Sur place; GBP 28 000 - 40 000; Plein temps

Avantages offerts par ce poste

33 Days Holiday

Employee Assistance Programme

Car Allowance

Life Assurance

Private Medical

Bonus

Company Pension

Private Healthcare

Holiday 25 days plus 8 days Bank Bank

Résumé du poste

Elis UK Limited is recruiting an Account Manager for Grangemouth to support a portfolio of hospitality and healthcare customers. You will build strong relationships, ensure excellent service delivery and identify opportunities to grow accounts, acting as a trusted partner to retain customers and expand Elis offerings.

The role focuses on proactive account management, data-driven insights, and close collaboration with internal teams to deliver customer-focused service in a fast-paced environment.

Qualifications

• Experience in account management, sales or customer service.
• Strong relationship-building and communication skills.
• Proactive, customer-first approach.
• Commercial awareness with ability to identify growth opportunities.

Responsabilités

• Manage and develop a portfolio of hospitality customer accounts.
• Build strong, long-term relationships and be the main point of contact.
• Drive customer retention through proactive account management.
• Identify opportunities to grow accounts and expand service offerings.
• Monitor account performance, analyse trends and provide insights.
• Collaborate with internal teams to deliver outstanding service.
• Resolve customer queries and issues quickly and effectively.
• Support pricing reviews and ensure commercial viability.

Connaissances

Account management

Sales experience

Customer service

Relationship building

Commercial awareness

Data handling

Outils

Microsoft Office

Description du poste

Elis UK Limited is recruiting an Account Manager for Grangemouth to support a portfolio of hospitality and healthcare customers. You will build strong relationships, ensure excellent service delivery and identify opportunities to grow accounts, acting as a trusted partner to retain customers and expand Elis offerings.

The role focuses on proactive account management, data-driven insights, and close collaboration with internal teams to deliver customer-focused service in a fast-paced environment.