Strategic Enterprise Account Manager, HospitalityTech

Network Talent; Greater London; Hybride; GBP 70 000 - 110 000; Plein temps

Résumé du poste

Network Talent is seeking an Enterprise Account Manager to own a portfolio of high-value hospitality clients in London or Edinburgh, delivering strategic account leadership and driving long-term customer success.

This hybrid role requires 5+ years in enterprise account management, ideally within Hospitality Tech or software for restaurants, with a track record in upselling, renewals, and cross-sell strategies.

Responsabilités

• Build & maintain strong relationships with enterprise-level restaurant accounts, acting as the primary point of contact.
• Drive revenue growth within the accounts by identifying upselling and cross-selling opportunities.
• Manage full renewals process with each client.
• Develop strategic account plans to ensure that clients' needs are met.
• Collaborate with internal teams to develop tailored solutions for the accounts.
• Take on customer feedback and deliver to relevant teams to improve service.
• Provide regular reporting to sales leadership team.
• Proactively identify potential threats and develop strategies for resolution.
• Maintain up-to-date knowledge of industry trends and competitor activity.

Description du poste

Network Talent is seeking an Enterprise Account Manager to own a portfolio of high-value hospitality clients in London or Edinburgh, delivering strategic account leadership and driving long-term customer success.

This hybrid role requires 5+ years in enterprise account management, ideally within Hospitality Tech or software for restaurants, with a track record in upselling, renewals, and cross-sell strategies.