Strategic Account Manager: Growth & Solutions

SHI International Corp.; Greater London; On-site; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Health, wellness, and financial benefits

Commitment to diversity

Professional growth opportunities

Job summary

SHI International Corp. is seeking an Account Manager based in Greater London. In this key role, you will manage customer relationships to ensure satisfaction and retention while supporting business growth initiatives. You will collaborate with internal teams to drive solutions and conduct regular check-ins.

Ideal candidates will possess a bachelor’s degree, 2-4 years in a sales role, and effective communication skills. The position offers a competitive salary of £40,000 - £45,000 plus bonuses, with a commitment to diversity and a fair recruitment process.

Qualifications

• 2-4 years of experience in outside or inside sales management.
• Experience in a Customer Success role preferred.
• Ability to develop detailed Statements of Work (SOWs).

Responsibilities

• Manage customer relationships ensuring high engagement and satisfaction.
• Deliver tailored solutions based on customer needs.
• Support initiatives that improve service delivery.

Skills

Communication skills

Time management

Teamwork

Planning

Digital acumen

Education

Bachelor’s Degree or relevant work experience

Tools

CRM software

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Job description

SHI International Corp. is seeking an Account Manager based in Greater London. In this key role, you will manage customer relationships to ensure satisfaction and retention while supporting business growth initiatives. You will collaborate with internal teams to drive solutions and conduct regular check-ins.

Ideal candidates will possess a bachelor’s degree, 2-4 years in a sales role, and effective communication skills. The position offers a competitive salary of £40,000 - £45,000 plus bonuses, with a commitment to diversity and a fair recruitment process.