Strategic Account Manager – Construction & Maintenance

Workshop Recruitment; Reigate; On-site; GBP 35,000 - 45,000; Full time

Job summary

Workshop Recruitment in Reigate, Surrey is seeking an Account Manager for a construction and maintenance portfolio. You will manage residential and commercial client accounts, coordinating maintenance and refurbishment projects, and serving as the main contact for clients.

Travel to sites is expected to meet clients regularly. You will prepare quotations, monitor budgets and delivery progress, and work with project managers and tradespeople to grow account relationships.

Qualifications

• Previous experience in account management, project coordination or a similar client-facing role within the industry.
• Strong relationship management, communication and negotiation skills.
• Background in construction, facilities management, property maintenance or refurbishment.
• Understanding of building maintenance and refurbishment processes.
• Ability to explain technical information clearly to clients.
• Excellent organisation, time management and problem-solving skills.
• Confident using Microsoft Office, spreadsheets and CRM or job management systems.
• Professional, proactive and customer-focused approach.
• Full UK driving licence.

Responsibilities

• Manage a portfolio of residential and commercial client accounts.
• Build and maintain strong, long-term customer relationships.
• Coordinate maintenance, refurbishment and renovation projects.
• Prepare quotations, proposals and client communications.
• Monitor project budgets, timescales and delivery progress.
• Liaise with project managers, site supervisors and tradespeople.
• Conduct client visits and site inspections where required.
• Resolve issues, manage expectations and identify account growth opportunities.

Skills

Account management

Project coordination

Client-facing

Relationship management

Communication skills

Negotiation skills

CRM software

Tools

CRM software

Job description

Workshop Recruitment in Reigate, Surrey is seeking an Account Manager for a construction and maintenance portfolio. You will manage residential and commercial client accounts, coordinating maintenance and refurbishment projects, and serving as the main contact for clients.

Travel to sites is expected to meet clients regularly. You will prepare quotations, monitor budgets and delivery progress, and work with project managers and tradespeople to grow account relationships.