Strategic Account Manager – AI Tech Growth (Hybrid)

Office Angels Limited; Royal Borough of Kingston upon Thames; Hybride; GBP 40 000 - 50 000; Plein temps

Avantages offerts par ce poste

Gym membership

Private healthcare

Monthly massage

Weekly exercise classes

Free drinks & snacks

Birthday off

Charity days

Staff socials

Résumé du poste

Office Angels Limited in Surbiton is seeking an Account Manager to join a forward-thinking digital media client. The role combines client management with renewals, contract pricing, and growth opportunities within a portfolio of accounts.

Hybrid working after probation, 9:00–17:30, 1–2 days in the office, with on-site parking. You will own commercial renewals, analyze performance, and identify opportunities to expand spend by introducing innovative technology and AI products.

Qualifications

• Experience in account management, sales, or client services.
• Strong numerical proficiency for budgets and pricing.
• Excellent written and verbal communication skills.
• Proactive mindset, with the ability to identify opportunities and take action.
• Background in recruitment, advertising or tech.
• Experience with CRM systems like HubSpot.

Responsabilités

• Own all commercial renewals, from client conversations to contract negotiations.
• Understand client contracts, spending patterns, and needs.
• Protect and grow revenue by identifying new opportunities within your portfolio.
• Build strong relationships with clients at operational and senior levels.
• Analyse performance metrics and campaign results
• Manage annual contract conversations, confidently navigating pricing and performance discussions.
• Identify opportunities for clients to expand their spend.
• Introduce and sell innovative technology and AI products that genuinely add value.
• Work closely with Customer Success Managers to ensure seamless onboarding and client satisfaction.
• Act on risks and opportunities affecting client retention and product adoption.

Connaissances

Account management

Sales experience

Client services

Numerical proficiency

Communication skills

Recruitment background

Outils

HubSpot CRM

Description du poste

Office Angels Limited in Surbiton is seeking an Account Manager to join a forward-thinking digital media client. The role combines client management with renewals, contract pricing, and growth opportunities within a portfolio of accounts.

Hybrid working after probation, 9:00–17:30, 1–2 days in the office, with on-site parking. You will own commercial renewals, analyze performance, and identify opportunities to expand spend by introducing innovative technology and AI products.