Strategic Account Executive - Hybrid, Grow Key Accounts

Lyreco; Telford; Hybrid; GBP 35.000 - 55.000; Vollzeit

Benefits dieser Stelle

Hybrid working

Company pension

Life assurance

Volunteer days

Cycle to Work Scheme

Eye care vouchers

Zusammenfassung

Lyreco in Telford is seeking a Strategic Account Executive to support our Corporate team and manage key customers on a hybrid basis. You will build strong relationships, deliver tailored workplace solutions, and identify growth opportunities within strategic accounts.

You'll work with Strategic Account Managers to implement new contracts, coordinate account administration, and provide insightful business reports. A customer-focused, proactive approach and solid MS Office skills are essential.

Qualifikationen

• Experience in a customer service or inside sales environment with ability to promote products and identify sales opportunities.
• Excellent communication and relationship-building skills.
• Strong organisational skills with ability to manage multiple priorities and meet deadlines.
• A proactive, self-motivated approach; able to work independently and in a team.
• Good MS Office skills; Excel formulas and pivot tables would be an advantage.
• Willingness to travel occasionally within the UK.

Aufgaben

• Be the go-to contact for strategic customers, delivering excellent service while supporting growth and profitability.
• Build strong customer relationships and resolve queries to ensure a great customer experience.
• Identify opportunities to promote and cross-sell Lyreco workplace solutions.
• Collaborate with Strategic Account Managers to develop growth strategies.
• Support the implementation of new contracts and product categories.
• Manage account administration, maintain customer information and prepare reports.
• Identify ways to improve processes and enhance the overall customer experience.

Kenntnisse

Customer service

Inside sales

Relationship building

Communication

Organisational skills

Self-motivation

Microsoft Office

Excel

Pivot tables

Travel readiness

Tools

Microsoft Office

Excel

Jobbeschreibung

Lyreco in Telford is seeking a Strategic Account Executive to support our Corporate team and manage key customers on a hybrid basis. You will build strong relationships, deliver tailored workplace solutions, and identify growth opportunities within strategic accounts.

You'll work with Strategic Account Managers to implement new contracts, coordinate account administration, and provide insightful business reports. A customer-focused, proactive approach and solid MS Office skills are essential.