Strategic Account Executive: Customer Growth & Support

Trapeze Recruitment Services Ltd

Sittingbourne

On-site

GBP 25,000 - 35,000

Full time

14 days+

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Job summary

Trapeze Recruitment Services Ltd is seeking a Customer Account Executive for a leading distributor of sign-making materials and equipment across the UK. You will handle inbound enquiries and proactively reach out to drive new opportunities and maximise sales from existing accounts.

This full-time, office-based role operates 08:00–17:00, Monday to Friday. You will build relationships, understand customer needs, and deliver exceptional service while coordinating with warehouse, logistics, and

Qualifications

Proven sales and business development experience or strong customer service background aiming to move into sales.

Responsibilities

Act as the first point of contact for customer enquiries via phone, email, and online channels.
Proactively contact existing and lapsed customers to promote products, offers, and new lines.
Identify upselling and cross-selling opportunities across the product range.
Maintain accurate customer records and sales activity in CRM.
Liaise with warehouse, logistics, and purchasing teams to ensure smooth order processing.
Work closely with field sales reps to support account strategies and handovers.
Meet or exceed sales and performance targets, including KPIs and revenue goals.