Account Growth Executive

Eileen Richards Recruitment; Birmingham; On-site; GBP 30,000 - 54,000; Full time

Benefits offered by this job

Uncapped commission

Full training

Career progression

Supportive environment

Modern offices

Benefits package

Job summary

ER Recruitment is partnering with a growing business to recruit Account Growth Executives in Birmingham. You will manage an existing portfolio, build strong relationships, identify upsell opportunities and drive account growth with proactive customer engagement.

The role rewards an uncapped commission structure and clear career progression within a supportive, modern office environment. Previous account management and consultative selling experience is essential.

Qualifications

• Previous experience in account management, customer retention, internal sales or sales.
• Experience of achieving upselling or cross-selling targets.
• Strong relationship-building and communication skills.
• Commercially aware with a consultative approach.
• Organised and able to manage multiple customer accounts.
• Confident using CRM systems and Microsoft Office.

Responsibilities

• Manage a portfolio of existing customer accounts.
• Build strong relationships and identify opportunities to grow account spend.
• Upsell and cross-sell products and services that add value to customers.
• Contact customers proactively to discuss upcoming requirements and new opportunities.
• Maintain an accurate sales pipeline and CRM records.
• Work towards individual sales and account growth targets.
• Liaise with internal teams to ensure an outstanding customer experience.
• Develop long‑term customer relationships that encourage loyalty and repeat business.

Skills

Account management

Upselling

Cross-selling

Relationship building

Communication skills

CRM systems

MS Office

Tools

CRM systems

MS Office

Job description

Account Growth Executive

Location: Birmingham

Salary: £30,000 p.a. + uncapped commission

Do you enjoy growing existing customer relationships while identifying new sales opportunities?

Are you commercially minded with a passion for delivering excellent customer service?

Would you like to join a business where your success is recognised with uncapped commission and genuine career progression?

The Company

ER Recruitment are delighted to be working in partnership with an established and growing organisation that is continuing to invest in its commercial team.

Due to continued growth, they are looking to recruit Account Growth Executives to manage and develop an existing customer portfolio, identifying opportunities to maximise account value through consultative selling and exceptional customer relationships.

Role & Responsibilities of the Account Growth Executive

• Manage a portfolio of existing customer accounts.
• Build strong relationships and identify opportunities to grow account spend.
• Upsell and cross-sell products and services that add value to customers.
• Contact customers proactively to discuss upcoming requirements and new opportunities.
• Maintain an accurate sales pipeline and CRM records.
• Work towards individual sales and account growth targets.
• Liaise with internal teams to ensure an outstanding customer experience.
• Develop long‑term customer relationships that encourage loyalty and repeat business.

About You as the Account Growth Executive

• Previous experience in account management, customer retention, internal sales or sales.
• Experience of achieving upselling or cross‑selling targets.
• Strong relationship‑building and communication skills.
• Commercially aware with a consultative approach.
• Organised and able to manage multiple customer accounts.
• Confident using CRM systems and Microsoft Office.

Additional Benefits

• Uncapped commission.
• Full training and ongoing development.
• Career progression opportunities.
• Supportive and collaborative working environment.
• Modern offices.
• Excellent company benefits package.

This opportunity could suit candidates currently working as an Account Manager, Account Executive, Customer Success Executive, Customer Retention Executive, Internal Sales Executive, Customer Relationship Executive, Sales Executive or Client Relationship Manager.

Please note by applying for this role you give consent for ER Recruitment to retain you CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise.

We look forward to hearing from you.