Strategic Account Director - Life Sciences AI

Faculty AI; Greater London; On-site; GBP 120,000 - 180,000; Full time

Job summary

Faculty AI is seeking a Customer Director to grow our most impactful Life Sciences accounts in the UK. You will act as a strategic partner to clients, driving AI-powered decision-making and end-user engagement.

Leading a high-performing delivery and engagement team, you’ll oversee complex commercial negotiations, ensure delivery of applied AI solutions, and build senior-level relationships. You’ll collaborate with technical teams to translate data concepts into real-world outcomes and shape

Qualifications

• Senior, complex stakeholder relationships in Life Sciences; consulting experience preferred.
• Experience leading large-scale AI/digital transformation projects.
• Strong business development mindset with end-to-end deal management.
• Practical problem solver who can scope problems and identify client needs.
• Compelling communicator translating data concepts for non-technical audiences.
• Experience in team mentorship and coaching.
• Ability to balance multiple strategic projects while maintaining quality and commercial impact.

Responsibilities

• Driving revenue growth; identifying strategic opportunities to expand current accounts and onboarding new clients within your sector
• Developing and implementing robust strategic account plans that align Faculty’s AI solutions with client business objectives
• Leading commercial negotiations and partnering with the Business Unit Director on accurate sales planning and forecasting
• Building trusted relationships with senior budget holders and C-suite stakeholders to ensure high levels of client satisfaction and retention
• Managing and mentoring cross-functional commercial teams
• Representing Faculty at industry events and networking forums to build a reputation as a thought leader in AI-driven transformation
• Collaborating with technical teams to translate complex data concepts into innovative use cases that solve real-world client problems

Skills

Strategic account management

AI/digital transformation

Life Sciences industry

Commercial negotiations

Team leadership

Business development

Education

MBA or equivalent business degree

Job description

Faculty AI is seeking a Customer Director to grow our most impactful Life Sciences accounts in the UK. You will act as a strategic partner to clients, driving AI-powered decision-making and end-user engagement.

Leading a high-performing delivery and engagement team, you’ll oversee complex commercial negotiations, ensure delivery of applied AI solutions, and build senior-level relationships. You’ll collaborate with technical teams to translate data concepts into real-world outcomes and shape