Store Team Leader — Inspire Service & Style

Anthropologie; Guildford; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Employee discounts

Life Leave

Private medical insurance

Cycle to work scheme

Travel season ticket loan

Continued development

Job summary

Anthropologie in Guildford is seeking a proactive Store Leader to drive service standards and team performance. You will train and mentor associates, recruit staff, and collaborate with management to execute store initiatives that align with the Anthropologie brand experience.

You will lead by example, manage daily operations, and ensure exceptional customer experiences while maintaining visual and service standards across the shop floor.

Qualifications

• Experience in a leadership or supervisor role in a fast-paced, customer-focused retail environment.
• Proven ability to train and develop associates to meet service expectations.
• Strong communication skills, both written and verbal.
• Experience in recruitment and staff onboarding.
• Understanding of Anthropologie’s brand and store presentation standards.

Responsibilities

• Lead by example to motivate the sales team and deliver an unimagined level of service.
• Utilise sales data to analyse performance and drive store initiatives.
• Support department managers with operating procedures and training.
• Oversee weekly briefings and planning with the Management Team.
• Maintain a positive, high-energy store environment and brand ambassador standards.

Skills

Leadership

Training & development

Recruitment

Communication skills

Merchandising

Job description

Anthropologie in Guildford is seeking a proactive Store Leader to drive service standards and team performance. You will train and mentor associates, recruit staff, and collaborate with management to execute store initiatives that align with the Anthropologie brand experience.

You will lead by example, manage daily operations, and ensure exceptional customer experiences while maintaining visual and service standards across the shop floor.