Store Team Leader: Inspire Service & Style

URBN Urban Outfitters, Inc.; Greater London; Hybrid; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Life Leave

Employee Assistance program

40% employee discount

Private Medical Insurance

Season ticket loan

Cycle to work

Continued development

Job summary

URBN Urban Outfitters, Inc. is seeking a store leadership role at Coal Drops Yard, London, to drive service excellence and staff development.

You will lead a team, recruit, train, and coach, while upholding Anthropologie brand standards and delivering an unimagined store experience. Join a dynamic team and contribute to weekly shop floor operations, merchandising, and customer experience initiatives.

Qualifications

• Experience in a leadership or supervisor role in fast-paced retail.
• Proven track record in staff recruitment and training.
• Strong communication skills, both written and verbal.
• Ability to drive sales through service and merchandising.
• Understanding of Anthropologie brand standards and store operations.

Responsibilities

• Lead by example and inspire store goals with the team.
• Participate in staff recruitment and hire processes.
• Train and mentor associates to meet service expectations.
• Utilise sales reports to track performance and drive results.
• Collaborate with management to maximise sales and store culture.

Skills

Leadership

Recruitment

Training

Communication

Sales analysis

Merchandising

Customer service

Team motivation

Job description

URBN Urban Outfitters, Inc. is seeking a store leadership role at Coal Drops Yard, London, to drive service excellence and staff development.

You will lead a team, recruit, train, and coach, while upholding Anthropologie brand standards and delivering an unimagined store experience. Join a dynamic team and contribute to weekly shop floor operations, merchandising, and customer experience initiatives.