Store Leadership & People Development Lead

URBN Urban Outfitters, Inc.; Greater London; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Life Leave

Employee Assistance program

Private Medical Insurance

Up to 40% employee discount

Season ticket loan

Cycle to work

Continued development

Job summary

URBN Urban Outfitters, Inc. is seeking a Store Manager to oversee a large team at our London store, driving sales, service and profitability while maintaining loss prevention standards.

You will recruit, train and develop managers, lead department meetings and implement new training initiatives, ensuring a high standard of customer service and operational excellence in a fast-paced fashion retail environment.

Qualifications

• Experience in a management role within a fast-paced fashion retail environment.
• Proven ability to drive sales, service quality and store profitability.
• Ability to manage performance, development and disciplinary actions.
• Strong communication and leadership skills to guide a large team.

Responsibilities

• Oversee a large team and recruit, train and develop managers.
• Support store manager and drive daily sales, service and loss prevention.
• Lead department meetings and roll out new training and initiatives.
• Uphold company standards and act as a positive role model.

Skills

Team leadership

Retail operations

Performance management

Customer service excellence

Staff development

Job description

URBN Urban Outfitters, Inc. is seeking a Store Manager to oversee a large team at our London store, driving sales, service and profitability while maintaining loss prevention standards.

You will recruit, train and develop managers, lead department meetings and implement new training initiatives, ensuring a high standard of customer service and operational excellence in a fast-paced fashion retail environment.