Store Team Leader: Inspire, Lead, Delight Customers

Card Factory; Derry/Londonderry; On-site; GBP 21,000 - 27,000; Full time

Job summary

Card Factory is seeking a friendly and upbeat Team Leader to energise our store in Northern Ireland. You’ll support the Store Manager, keep the team motivated, and ensure every customer leaves with exactly what they came in for, plus a smile.

When the Store Manager is away, you’ll step up with confidence to keep things running smoothly. You’ll lead by example, drive store initiatives, nurture growth in others, and maintain a positive, inclusive vibe while watching the numbers and keeping the

Qualifications

• Leadership skills that others want to follow.
• Curious, eager to learn and see the bigger picture.
• Able to listen, value every voice, and foster belonging.
• Flexible, decisive, and able to set the tone by getting things done.

Responsibilities

• Oversee daily store operations as the acting lead when the Store Manager is away.
• Lead by example to deliver great customer service and drive commercial success.
• Develop and support team growth, maintain open communication and a positive vibe.
• Monitor store performance and assist in achieving targets while keeping the team thriving.

Skills

Leadership

Proactive

Team motivation

Communication

Inclusive culture

Decision making

Job description

Card Factory is seeking a friendly and upbeat Team Leader to energise our store in Northern Ireland. You’ll support the Store Manager, keep the team motivated, and ensure every customer leaves with exactly what they came in for, plus a smile.

When the Store Manager is away, you’ll step up with confidence to keep things running smoothly. You’ll lead by example, drive store initiatives, nurture growth in others, and maintain a positive, inclusive vibe while watching the numbers and keeping the