Team Leader

Southern Co-Op; Poole; On-site; GBP 15,000 - 19,000; Part time

Benefits offered by this job

20% discount for colleagues

Healthcare plans

Employee assistance programme

Generous shopping discounts

NEST pension

Cycle-to-work scheme

Colleague referral scheme

Job summary

Southern Co-op in Poole is seeking a Team Leader to inspire the store team and deliver an outstanding customer experience. This part-time role (18 hours per week) offers training, a supportive environment and opportunities to develop colleagues and local community initiatives.

You'll help manage day-to-day store operations, including delivery services, cash handling, and safety standards, stepping in for the Store Manager when needed.

Qualifications

• Previous experience in a similar position is great, but not essential.
• Self-motivated and a great communicator, ready to learn.
• We provide full training and support to help you succeed.
• You may be required to obtain a personal licence to sell alcohol — full training will be provided.
• Lead by example and support your team to deliver an excellent customer experience.

Responsibilities

• Supporting all aspects of store operations and ensuring it’s safe, legal and running smoothly.
• Leading by example and supporting your team to deliver a consistently excellent customer experience.
• Contributing to the growth and success of the store by developing colleagues and helping them thrive.
• Step in for Store Manager in their absence.
• Engaging with and supporting the local community.

Job description

We’re looking for a Team Leader to help drive our store forward - someone who can inspire others, champion our values, and deliver an outstanding experience for every customer who walks through the door.

This role is all about bringing energy, organisation, and a positive attitude to the team. Previous experience in a similar position is great, but not essential - if you’re self-motivated, a great communicator, and ready to learn, we’ll provide full training and support to help you succeed.

What you’ll be doing…

• Supporting all aspects of store operations, including the Post Office, Parcel Services, Local Suppliers, Community Programme, Too Good To Go, and Home Delivery
• Engaging with and supporting the local community
• Assisting with the day-to-day management of the store, ensuring it’s safe, legal and running smoothly - and stepping up in the Store Manager’s absence
• Leading by example and supporting your team to deliver a consistently excellent customer experience
• Contributing to the growth and success of the store by developing your colleagues and helping them thrive

This is a part-time position of 18 hours per week, worked over 2 days. Flexibility is important, as shifts will include mornings, evenings and weekends.

*You may also be required to obtain a personal licence to sell alcohol — full training will be provided.*

At Southern Co-op, we’re not just another shop on the high street - we’re here for our communities. . Now, we’re looking for a Team Leader. who’ll be right there with the Store Manager, inspiring the team, creating a great experience, and making a real difference every day.

You’ll have instant access to a huge selection of benefits, including 20% colleague discount, healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more.