Team Leader

THE SOUTHERN CO-OPERATIVE LIMITED; Wimborne Minster; On-site; GBP 12,000 - 21,000; Part time

Benefits offered by this job

20% colleague discount

Healthcare plans

Employee assistance programme

NEST pension

Cycle-to-work scheme

Colleague referral scheme

Job summary

The Southern Co-operative Limited is seeking a Team Leader to drive the store forward with energy, organisation, and a positive attitude. You’ll inspire the team, support store operations, and help deliver an outstanding customer experience.

Training will be provided, and flexible shifts include mornings, evenings, and weekends. In this role, you will work closely with the Store Manager, engage with the local community, and may need to obtain a personal licence for alcohol sales.

Qualifications

• Excellent communication and people skills.
• Ability to lead and motivate a team to deliver great customer service.
• Willing to learn and undertake training, with flexibility to cover shifts.

Responsibilities

• Support all aspects of store operations including Post Office, Parcel Services, Local Suppliers, Community Programme, Too Good To Go, and Home Delivery.
• Engage with and support the local community.
• Assist with day-to-day store management and step up in Store Manager's absence.
• Lead by example and help the team deliver an excellent customer experience.
• Develop colleagues and help them thrive to grow the store's success.

Skills

Communication

Leadership

Customer service

Team motivation

Self-motivated

Tools

POS systems

Stock control

Job description

We're looking for a Team Leader to help drive our store forward - someone who can inspire others, champion our values, and deliver an outstanding experience for every customer who walks through the door. This role is all about bringing energy, organisation, and a positive attitude to the team. Previous experience in a similar position is great, but not essential - if you're self-motivated, a great communicator, and ready to learn, we'll provide full training and support to help you succeed. What you'll be doing...

• Supporting all aspects of store operations, including the Post Office, Parcel Services, Local Suppliers, Community Programme, Too Good To Go, and Home Delivery
• Engaging with and supporting the local community
• Assisting with the day-to-day management of the store, ensuring it's safe, legal and running smoothly - and stepping up in the Store Manager's absence
• Leading by example and supporting your team to deliver a consistently excellent customer experience
• Contributing to the growth and success of the store by developing your colleagues and helping them thrive This is a part-time position of 27 hours per week, worked over 3 days. Flexibility is important, as shifts will include mornings, evenings and weekends.
• You may also be required to obtain a personal licence to sell alcohol - full training will be provided.

At Southern Co-op, we're not just another shop on the high street - we're here for our communities. Now, we're looking for a Team Leader. who'll be right there with the Store Manager, inspiring the team, creating a great experience, and making a real difference every day. You’ll have instant access to a huge selection of benefits, including 20% colleague discount, healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more. We want to put U in Southern Co-op - start your new career now.