Store Team Leader – Inspire Great Customer Experience

Southern Co-op; Bradford-on-Avon; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

20% colleague discount

Healthcare plans

NEST pension

Cycle-to-work scheme

Employee assistance programme

Generous shopping discounts

Colleague referral scheme

Job summary

Southern Co-op is seeking a Team Leader to drive energy, organisation and a positive attitude in-store. You’ll support operations, engage with the local community and help manage day-to-day duties with training provided.

This full-time role is 36 hours per week over 4 days, with shifts including mornings, evenings and weekends. A personal licence to sell alcohol may be required, with full training offered.

Qualifications

• Experience in a similar position is great, but not essential.
• Self-motivation and a willingness to learn are important.
• Great communicator with customers and colleagues.

Responsibilities

• Support all aspects of store operations including Post Office, Parcel Services, local suppliers, community programmes and partnerships.
• Engage with and support the local community.
• Assist with day-to-day management, ensuring safety and compliance, and cover Store Manager in their absence.
• Lead by example to deliver excellent customer experience.
• Develop colleagues and help them thrive to grow the store’s success.

Skills

Team leadership

Communication

Customer service

Self-motivation

Job description

Southern Co-op is seeking a Team Leader to drive energy, organisation and a positive attitude in-store. You’ll support operations, engage with the local community and help manage day-to-day duties with training provided.

This full-time role is 36 hours per week over 4 days, with shifts including mornings, evenings and weekends. A personal licence to sell alcohol may be required, with full training offered.