Team Leader

Southern Co-Op; Southampton; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

20% colleague discount

Healthcare plans

Employee assistance programme

Generous shopping discounts

NEST pension

Cycle-to-work scheme

Colleague referral scheme

And much more

Job summary

Southern Co-op in Southampton is seeking a proactive Team Leader to drive our store forward and inspire the team with energy, organisation and a positive attitude. You will support all aspects of store operations, with a strong focus on delivering an outstanding customer experience and community engagement.

This full-time role (36 hours over 4 days) offers training and support to help you succeed, with shifts including mornings, evenings and weekends. Personal licence training may be required.

Qualifications

• Self-motivated and a great communicator with a willingness to learn.
• Previous store leadership experience is preferred but not essential.
• Excellent customer service and team development skills.

Responsibilities

• Support all aspects of store operations including the Post Office, Parcel Services, Local Suppliers, Community Programme, Too Good To Go, and Home Delivery.
• Engage with and support the local community.
• Assist day-to-day management and step up in the Store Manager’s absence.
• Lead by example to deliver an excellent customer experience.
• Develop colleagues to help the store grow and succeed.

Skills

Self-motivated

Great communicator

Willingness to learn

Job description

We’re looking for a Team Leader to help drive our store forward - someone who can inspire others, champion our values, and deliver an outstanding experience for every customer who walks through the door.

This role is all about bringing energy, organisation, and a positive attitude to the team. Previous experience in a similar position is great, but not essential - if you’re self-motivated, a great communicator, and ready to learn, we’ll provide full training and support to help you succeed.

What you’ll be doing…

• Supporting all aspects of store operations, including the Post Office, Parcel Services, Local Suppliers, Community Programme, Too Good To Go, and Home Delivery
• Engaging with and supporting the local community
• Assisting with the day-to-day management of the store, ensuring it’s safe, legal and running smoothly - and stepping up in the Store Manager’s absence
• Leading by example and supporting your team to deliver a consistently excellent customer experience
• Contributing to the growth and success of the store by developing your colleagues and helping them thrive

This is a full-time position of 36 hours per week, worked over 4 days. Flexibility is important, as shifts will include mornings, evenings and weekends.

*You may also be required to obtain a personal licence to sell alcohol — full training will be provided.*

At Southern Co-op, we’re not just another shop on the high street - we’re here for our communities. . Now, we’re looking for a Team Leader. who’ll be right there with the Store Manager, inspiring the team, creating a great experience, and making a real difference every day.

You’ll have instant access to a huge selection of benefits, including 20% colleague discount, healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more.