Part-Time Store Team Leader: Elevate Customer Experience

Southern Co-op; Wimborne Minster; On-site; GBP 12,000 - 16,000; Part time

Benefits offered by this job

Colleague discount 20%

Healthcare plans

Employee assistance

Generous shopping discounts

NEST pension

Cycle-to-work

Referral scheme

Job summary

Southern Co-op is seeking a Team Leader to energise the store team, uphold our values, and deliver an outstanding customer experience. The role focuses on energy, organisation, and a positive attitude, with full training provided.

The position is part-time (27 hours per week over 3 days) with shifts including mornings, evenings and weekends. You may be asked to obtain a personal licence to sell alcohol; training will be provided.

Qualifications

• Previous experience in a similar position is great, but not essential.
• You should be a good communicator with a positive, can-do attitude.

Responsibilities

• Support all aspects of store operations, including Post Office, Parcel Services, local suppliers, community programme, Too Good To Go, and Home Delivery.
• Engage with and support the local community.
• Assist with day-to-day store management and step up in the Store Manager’s absence.
• Lead by example and help your team deliver outstanding customer service.
• Contribute to store growth by developing colleagues and helping them thrive.

Skills

Customer service

Great communicator

Job description

Southern Co-op is seeking a Team Leader to energise the store team, uphold our values, and deliver an outstanding customer experience. The role focuses on energy, organisation, and a positive attitude, with full training provided.

The position is part-time (27 hours per week over 3 days) with shifts including mornings, evenings and weekends. You may be asked to obtain a personal licence to sell alcohol; training will be provided.