Store Team Leader - Energetic, People-First Leader

Card Factory; Liverpool; On-site; GBP 12,000 - 17,000; Full time

Job summary

Card Factory is seeking a friendly and upbeat Team Leader to energise our store, support the Store Manager, and keep the team motivated while ensuring every customer leaves happy. You will lead by example, drive commercial success, and create a positive, inclusive vibe across the team.

Join us to help the store run smoothly, grow your leadership skills, and contribute to a thriving team culture at Card Factory.

Qualifications

• Strong leadership and people management skills.
• Excellent customer service mindset.
• Clear communication with team and customers.
• Ability to motivate and develop others.

Responsibilities

• Lead day-to-day store operations and customer experiences.
• Support the Store Manager and step up when needed.
• Set a positive tone and drive store initiatives.
• Monitor performance and help the team grow and improve.

Skills

Leadership

Customer service

Communication

Team motivation

Decision making

Job description

Card Factory is seeking a friendly and upbeat Team Leader to energise our store, support the Store Manager, and keep the team motivated while ensuring every customer leaves happy. You will lead by example, drive commercial success, and create a positive, inclusive vibe across the team.

Join us to help the store run smoothly, grow your leadership skills, and contribute to a thriving team culture at Card Factory.