Store Team Leader - Flexible Hours, Discounts & Community Impact

CO-OP; Malvern; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

30% discount on Co-op products instore

Flexible access to pay as you earn it

Up to 10% pension contributions

36 days of holiday (pro-rate)

24/7 GP appointments & colleague help

Cycle to work scheme

Job summary

CO-OP is seeking a Customer Team Leader to run a small store team, delivering essential services to the community and supporting online services, post office, or bakery as needed.

You will lead shifts, coach colleagues, and ensure smooth day-to-day operations on the shop floor and tills while championing Co-op membership and community links. This role emphasizes flexible, customer-focused leadership across varied duties.

Qualifications

• Passion for people and leadership.
• The ability to work flexibly and lead by example.
• Experience in retail, merchandising, or team management is not essential.

Responsibilities

• Own the day-to-day running of the store by leading the team on your shift.
• Motivate, coach, and support your team to deliver great service and efficient operations.
• Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members.
• Support store performance through merchandising, stock accuracy, and HR processes.
• Champion Co-op through community engagement and membership growth.

Skills

Leadership

People skills

Flexibility

Retail

Merchandising

Team management

Job description

CO-OP is seeking a Customer Team Leader to run a small store team, delivering essential services to the community and supporting online services, post office, or bakery as needed.

You will lead shifts, coach colleagues, and ensure smooth day-to-day operations on the shop floor and tills while championing Co-op membership and community links. This role emphasizes flexible, customer-focused leadership across varied duties.