Store Team Leader – Part-Time, Lead a Team & Make Impact

Co-op Group; Brentford; On-site; GBP 18,000 - 25,000; Part time

Benefits offered by this job

30% store discount

Full training and career development

Flexible access to pay as you earn it

Up to 10% pension contributions

36 days of holiday (pro-rata)

24/7 GP access

Cycle to work scheme

Market-leading policies

Job summary

Co-op Group is hiring a Customer Team Leader to manage a small store team and support essential community services. The role involves leading shifts, merchandising, and daily operations on the shop floor, with opportunities to work in the post office, bakery, or online services.

You will motivate staff, deliver great customer service, and help grow Co-op membership while embodying our community-focused values. Flexible shifts include early mornings, afternoons, and weekends.

Qualifications

• Passion for people and leadership.
• Ability to work flexibly and lead by example.
• Skills in retail, merchandising, or team management (experience not essential).

Responsibilities

• Own the day-to-day running of the store by leading the team on your shift.
• Motivate, coach, and support your team to deliver great service and efficient operations.
• Work hands-on on the shop floor and tills, and in our in-store bakery, supporting daily operations and setting the pace for a team of Customer Team Members.
• Support store performance through merchandising, stock accuracy, and HR processes.
• Champion Co-op through community engagement and membership growth.

Skills

Leadership

Retail operations

Team management

Customer service

Job description

Co-op Group is hiring a Customer Team Leader to manage a small store team and support essential community services. The role involves leading shifts, merchandising, and daily operations on the shop floor, with opportunities to work in the post office, bakery, or online services.

You will motivate staff, deliver great customer service, and help grow Co-op membership while embodying our community-focused values. Flexible shifts include early mornings, afternoons, and weekends.