Store Team Lead — Customer & Community Champion

CO-OP; Stanley; Vor Ort; GBP 16.000 - 23.000; Vollzeit

Benefits dieser Stelle

Discount in store

Pay on demand

Pension contributions

Holiday entitlement

GP appointments

Cycle to work

Career development

Zusammenfassung

CO-OP is seeking a Customer Team Leader to manage a small team in a busy store, ensuring excellent service and smooth daily operations. You may work in a post office, bakery, or support online services and home delivery. You’ll build relationships with customers and contribute to community engagement.

You will lead by example, motivate your team, and focus on delivering value through great service, stock accuracy, and flexible leadership across varied shifts.

Qualifikationen

• Minimum criteria described: ability to lead by example; passion for people and leadership.
• Experience or interest in retail, merchandising, or team management.
• Flexible approach and readiness to work varied shifts.

Aufgaben

• Own the day-to-day running of the store by leading the team on your shift
• Motivate, coach, and support your team to deliver great service and efficient operations
• Hands-on work on the shop floor and tills, supporting daily operations
• Support store performance through merchandising, stock accuracy, and HR processes
• Champion Co-op through community engagement and membership growth

Kenntnisse

Leadership

Retail experience

Team management

Jobbeschreibung

CO-OP is seeking a Customer Team Leader to manage a small team in a busy store, ensuring excellent service and smooth daily operations. You may work in a post office, bakery, or support online services and home delivery. You’ll build relationships with customers and contribute to community engagement.

You will lead by example, motivate your team, and focus on delivering value through great service, stock accuracy, and flexible leadership across varied shifts.