Customer Team Leader - Flexible Hours & 30% Discount

Co-op Group; West Kirby; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

30% discount in store

Full training and career development

Pay on demand access

Pension contributions up to 10%

36 days holiday pro-rata

GP access 24/7 and support programme

Cycle to work scheme

Job summary

Co-op Group in the United Kingdom is seeking a Customer Team Leader to drive day-to-day store operations and lead a small team on shift. You’ll be hands-on on the shop floor and tills while supporting merchandising and community engagement.

The role includes varied shifts, occasional weekend work, and a focus on delivering excellent service to customers. You’ll champion Co-op membership, contribute to local initiatives, and enjoy benefits like staff discounts and career development

Qualifications

• Passion for people and leadership.
• The ability to work flexibly and lead by example.
• Skills in retail, merchandising, or team management (experience not essential).

Responsibilities

• Own the day-to-day running of the store by leading the team on your shift.
• Motivate, coach, and support your team to deliver great service and efficient operations.
• Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members.
• Support store performance through merchandising, stock accuracy, and HR processes.
• Champion Co-op through community engagement and membership growth.

Skills

Leadership

Retail

Merchandising

Team management

Job description

Co-op Group in the United Kingdom is seeking a Customer Team Leader to drive day-to-day store operations and lead a small team on shift. You’ll be hands-on on the shop floor and tills while supporting merchandising and community engagement.

The role includes varied shifts, occasional weekend work, and a focus on delivering excellent service to customers. You’ll champion Co-op membership, contribute to local initiatives, and enjoy benefits like staff discounts and career development