Community-Focused Retail Team Leader

CO-OP; Shoreham-by-Sea; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

30% discount on Co‑op products in our/

Flexible access to pay as you earn it

Up to 10% pension contributions

36 days of holiday (pro‑rata, incl. BH

Cycle to work scheme

Wagestream – access to a percentage of

Job summary

CO-OP is hiring a Customer Team Leader to run a busy store, lead a small team on shifts, and deliver essential services to the community. You’ll be on the shop floor, support daily operations, and champion Co-op membership while ensuring a great in-store experience.

You’ll work to maintain high standards, support store performance, and engage with customers and local charities. This role offers opportunities for growth within the Co-op network and flexible service delivery.

Responsibilities

• Own the day-to-day running of the store by leading the team on your shift
• Motivate, coach, and support your team to deliver great service and efficient operations
• Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
• Support store performance through merchandising, stock accuracy, and HR processes
• Champion Co-op through community engagement and membership growth, As a Customer Team Member at Co-op, you’ll be part of a business that’s truly different.
• There’s lots to do in this role, with plenty to keep you busy during your shifts. From giving our customers a great in-store experience to preparing bakery products and promoting our membership offer, every day is different.

Job description

CO-OP is hiring a Customer Team Leader to run a busy store, lead a small team on shifts, and deliver essential services to the community. You’ll be on the shop floor, support daily operations, and champion Co-op membership while ensuring a great in-store experience.

You’ll work to maintain high standards, support store performance, and engage with customers and local charities. This role offers opportunities for growth within the Co-op network and flexible service delivery.