Store Team Leader — Flexible Evenings, Growth & Perks

Co-op Digital; Eastergate; On-site; GBP 11,000 - 13,000; Part time

Benefits offered by this job

Discount on Co-op products

Pension contributions

Generous holiday (pro-rata)

Job summary

Co-op Digital is seeking a Customer Team Leader to manage a small store team in a fast-paced environment. You will cover shifts from 2pm to 10pm, work 16 hours per week with regular overtime, and support the store's day-to-day operations including the post office or bakery as needed.

You'll motivate staff, ensure great customer service, and engage with the local community to grow Co-op membership. Aged 18+ is required for age-related sales.

Qualifications

• Experience leading a small team in a busy store environment.
• Ability to coach staff and deliver excellent customer service.
• Experience with merchandising and stock checks is a plus.

Responsibilities

• Own the day-to-day running of the store by leading the team on your shift.
• Motivate, coach, and support your team to deliver great service and efficient operations.
• Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members.
• Support store performance through merchandising, stock accuracy, and HR processes.
• Champion Co-op through community engagement and membership growth.

Skills

Leadership

Retail experience

Team management

Flexible availability

Job description

Co-op Digital is seeking a Customer Team Leader to manage a small store team in a fast-paced environment. You will cover shifts from 2pm to 10pm, work 16 hours per week with regular overtime, and support the store's day-to-day operations including the post office or bakery as needed.

You'll motivate staff, ensure great customer service, and engage with the local community to grow Co-op membership. Aged 18+ is required for age-related sales.