Store Team Leader: Drive Service, Merchandising & Growth

CO-OP; Mid Devon; On-site; GBP 15,154,000 - 17,909,000; Part time

Benefits offered by this job

Staff discount 30%

Pension contributions up to 10%

Holiday entitlement 36 days pro-rata

GP access 24/7

Cycle to work

Career development resources

Job summary

CO-OP is hiring a Customer Team Leader in a lively local store. You’ll guide a small team on shift, ensuring smooth day-to-day operations and delivering great service on the shop floor and tills.

You’ll engage with customers, support merchandising and stock accuracy, and promote Co-op membership and community ties. A flexible, part-time pattern with regular overtime reflects our shopper‑first approach.

Qualifications

• Experience in retail or team leadership.
• Ability to lead a shift and support daily operations.
• Strong customer service and communication skills.

Responsibilities

• Own the day-to-day running of the store by leading the team on your shift.
• Motivate, coach, and support your team to deliver great service and efficient operations.
• Work hands-on on the shop floor and tills, supporting daily operations.
• Assist merchandising, stock accuracy, and HR processes.
• Champion Co-op and membership growth within the community.

Skills

Leadership

Customer service

Staff coaching

Retail knowledge

Merchandising

Communication

Flexibility

Job description

CO-OP is hiring a Customer Team Leader in a lively local store. You’ll guide a small team on shift, ensuring smooth day-to-day operations and delivering great service on the shop floor and tills.

You’ll engage with customers, support merchandising and stock accuracy, and promote Co-op membership and community ties. A flexible, part-time pattern with regular overtime reflects our shopper‑first approach.