Community Store Team Leader: Lead a Small Retail Team

Co-op Group; Rowlands Gill; On-site; GBP 13,000 - 18,000; Part time

Benefits offered by this job

30% discount in store

Up to 10% pension contributions

36 days holiday pro-rata

Job summary

Co-op Group is hiring a Customer Team Leader in a part-time role with 22 hours per week, including regular overtime. You will lead a small team in a busy Co-op store, ensuring smooth daily operations and excellent customer service. The job may involve a post office or bakery duties, or supporting online services and home delivery drivers.

You will motivate staff, manage shifts, and uphold Co-op standards. A strong focus on community engagement and membership growth is essential, along with

Qualifications

• Demonstrated leadership and coaching abilities.
• Ability to work flexibly across early mornings, afternoons and weekends.
• Experience in retail operations and merchandising is desirable.

Responsibilities

• Own the day-to-day running of the store on your shift.
• Motivate, coach and support the team to deliver great service.
• Operate tills and support daily store operations on the shop floor.
• Drive store performance through merchandising and stock accuracy.
• Champion Co-op membership and community engagement.

Skills

Leadership

Flexible working

Retail experience

Team management

Tools

POS tills

Job description

Co-op Group is hiring a Customer Team Leader in a part-time role with 22 hours per week, including regular overtime. You will lead a small team in a busy Co-op store, ensuring smooth daily operations and excellent customer service. The job may involve a post office or bakery duties, or supporting online services and home delivery drivers.

You will motivate staff, manage shifts, and uphold Co-op standards. A strong focus on community engagement and membership growth is essential, along with