Store Team Leader - Flexible 16-hr Week, Community Focus

Co-op; Richmond; On-site; GBP 19,000 - 23,000; Part time

Benefits offered by this job

Staff discount 30%

Flexible pay access

Up to 10% pension contributions

36 days holiday pro-rata

GP access 24/7

Cycle to work scheme

Job summary

Co-op Digital is seeking a Customer Team Leader in the United Kingdom to oversee daily store operations on a part-time basis. You will lead shifts, coach staff, and ensure great service while managing merchandising and stock accuracy.

A permanent contract with 16 hours per week and overtime is available, with weekend shifts as discussed at interview. The role emphasizes community engagement, member growth, and delivering the Co-op experience across store teams while supporting flexible working

Qualifications

• Experience leading a small team in a retail environment.
• Strong customer service and communication skills.
• Flexibility to cover varied shifts, including weekends.

Responsibilities

• Own the day-to-day running of the store by leading the team on your shift.
• Motivate, coach, and support your team to deliver great service and efficient operations.
• Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members.
• Support store performance through merchandising, stock accuracy, and HR processes.
• Champion Co-op through community engagement and membership growth.

Skills

Leadership

Team management

Customer service

Retail experience

Job description

Co-op Digital is seeking a Customer Team Leader in the United Kingdom to oversee daily store operations on a part-time basis. You will lead shifts, coach staff, and ensure great service while managing merchandising and stock accuracy.

A permanent contract with 16 hours per week and overtime is available, with weekend shifts as discussed at interview. The role emphasizes community engagement, member growth, and delivering the Co-op experience across store teams while supporting flexible working