Customer Team Leader — Flexible 20-Hour Week

Co-op Group; Montacute; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Store discount 30%

Pension contributions

Holiday entitlement (36 days pro-rata)

GP access 24/7

Job summary

Co-op Group is seeking a Customer Team Leader at our Yeovil area store. You will lead a small team to run daily operations, including stock, tills, and customer service, while staying hands-on on the shop floor.

This permanent, part-time role is 20 hours per week with overtime potential, and involves flexible shifts including mornings, afternoons, and weekends. You will champion Co-op membership, build community connections, and drive sale through merchandising and service excellence.

Qualifications

• Passion for people and leadership.
• Ability to work flexibly and lead by example.
• Skills in retail, merchandising, or team management.

Responsibilities

• Own the day-to-day running of the store by leading the team on your shift.
• Motivate, coach, and support your team to deliver great service and efficient operations.
• Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members.
• Support store performance through merchandising, stock accuracy, and HR processes.
• Champion Co-op through community engagement and membership growth.

Skills

Leadership

Retail/merchandising

Team management

Job description

Co-op Group is seeking a Customer Team Leader at our Yeovil area store. You will lead a small team to run daily operations, including stock, tills, and customer service, while staying hands-on on the shop floor.

This permanent, part-time role is 20 hours per week with overtime potential, and involves flexible shifts including mornings, afternoons, and weekends. You will champion Co-op membership, build community connections, and drive sale through merchandising and service excellence.