Store Team Leader: Energize Service & Growth

Sportswift Ltd; Greater London; On-site; GBP 24,000 - 28,000; Full time

Job summary

cardfactory is seeking a friendly and upbeat Team Leader to bring energy and positivity to our store in London. You will support the Store Manager, keep the team motivated, and ensure customers leave with exactly what they came for and a smile.

When the Store Manager's away, you'll step up to keep things running smoothly with confidence and care. You'll lead by example, drive store initiatives, and help others grow while building your own skills.

Qualifications

• Proven leadership skills and ability to motivate a team.
• Willingness to learn and see the bigger picture.
• Ability to listen to all voices and foster belonging.
• Flexible, proactive, and decisive in getting things done.
• Open to feedback and thoughtful in decision making.
• Genuine care for people, supporting growth and positive team vibe.
• Ready to step up and lead initiatives within the store.

Responsibilities

• Support the Store Manager in day-to-day operations.
• Lead by example to deliver excellent customer service and drive commercial success.
• Create a positive, inclusive team environment and develop others.
• Drive store initiatives and maintain clear communication across the team.
• Ensure smooth running of the store when the Manager is away, with confidence and care.

Skills

Leadership

People Skills

Communication

Job description

cardfactory is seeking a friendly and upbeat Team Leader to bring energy and positivity to our store in London. You will support the Store Manager, keep the team motivated, and ensure customers leave with exactly what they came for and a smile.

When the Store Manager's away, you'll step up to keep things running smoothly with confidence and care. You'll lead by example, drive store initiatives, and help others grow while building your own skills.