Store Team Leader — Energize Service & Growth

Card Factory plc; Craigavon; On-site; GBP 18,000 - 24,000; Full time

Job summary

Card Factory plc is seeking a friendly and upbeat Team Leader to bring energy to our store, support the Store Manager, and ensure every customer leaves with what they came in for plus a smile.

You will lead by example, help others grow, drive store initiatives, keep communication flowing, and maintain a positive, inclusive vibe while keeping an eye on the numbers to ensure the team thrives.

Qualifications

• Proven leadership skills with ability to motivate a team.
• Strong customer service orientation and problem solving.
• Flexible, collaborative approach with focus on inclusivity.

Responsibilities

• Lead the day-to-day running of the store and drive great customer experiences.
• Support the Store Manager and ensure smooth operations in their absence.
• Lead by example, coach and develop colleagues, and maintain a positive team culture.
• Monitor store performance and drive commercial initiatives to keep the team thriving.

Skills

Leadership

Customer service

Team motivation

Communication

Flexibility

Job description

Card Factory plc is seeking a friendly and upbeat Team Leader to bring energy to our store, support the Store Manager, and ensure every customer leaves with what they came in for plus a smile.

You will lead by example, help others grow, drive store initiatives, keep communication flowing, and maintain a positive, inclusive vibe while keeping an eye on the numbers to ensure the team thrives.