Store Team Lead: Energize Service & Growth

Card Factory; Colwyn Bay; On-site; GBP 21,000 - 25,000; Full time

Job summary

Card Factory in the United Kingdom is seeking a friendly and upbeat Team Leader to energise our store, keep the team motivated, and ensure every customer leaves with what they came for and a smile.

You’ll support the Store Manager, step in when needed, lead by example, and drive great service, team growth, and commercial success, while keeping the store running smoothly with confidence and care.

Qualifications

• Good leadership skills that motivate others and set a positive tone.
• Curiosity and eagerness to learn, with the ability to see the bigger picture.
• Ability to listen to all voices, foster belonging, and support growth.

Responsibilities

• Lead day-to-day store operations and drive customer experiences.
• Lead by example and bring the Card Factory Way to life.
• Support the Store Manager and keep the team motivated and engaged.
• Monitor store performance and contribute to commercial success.

Skills

Leadership

Customer service

People development

Communication

Energetic

Job description

Card Factory in the United Kingdom is seeking a friendly and upbeat Team Leader to energise our store, keep the team motivated, and ensure every customer leaves with what they came for and a smile.

You’ll support the Store Manager, step in when needed, lead by example, and drive great service, team growth, and commercial success, while keeping the store running smoothly with confidence and care.