Store Team Leader: Energize Customers & Grow the Team

Card Factory; Skelmersdale; On-site; GBP 22,000 - 29,000; Full time

Job summary

Card Factory in the United Kingdom is seeking a friendly and upbeat Team Leader to energize the store, support the Store Manager, and ensure customers leave with what they came in for and a smile.

You will lead by example, motivate staff, drive commercial performance, and foster an inclusive environment. The role offers opportunities to grow leadership skills within a supportive team and vibrant retail setting.

Qualifications

• Proven leadership ability to motivate a team.
• Curiosity and willingness to learn and adapt.
• Ability to listen and value every team member’s input.
• Reliable and proactive in getting things done.
• Fair, open to feedback, and decisive when needed.
• Genuine care for people and building a positive team vibe.

Responsibilities

• Lead the daily running of the store and deliver great customer experiences.
• Model excellent service and bring the Card Factory Way to life.
• Support the Store Manager and step up when they’re away.
• Drive store initiatives and maintain open communication with the team.
• Monitor performance and contribute to a positive, thriving environment.

Skills

Leadership

Customer focus

Team motivation

Flexible

Communication

Job description

Card Factory in the United Kingdom is seeking a friendly and upbeat Team Leader to energize the store, support the Store Manager, and ensure customers leave with what they came in for and a smile.

You will lead by example, motivate staff, drive commercial performance, and foster an inclusive environment. The role offers opportunities to grow leadership skills within a supportive team and vibrant retail setting.