Energetic Store Team Leader

Card Factory; West of England; On-site; GBP 24,000 - 28,000; Full time

Job summary

Card Factory is seeking a friendly and upbeat Team Leader to energise the store, support the Store Manager, and keep customers smiling as they leave with what they came for. You will lead by example, drive great service, and foster growth within your team.

You’ll drive store initiatives, maintain open communication, and ensure smooth operations by watching performance metrics. If you thrive in a fast-paced retail environment, this is your next step in leadership.

Qualifications

• Good leadership skills people want to follow -positive, proactive, and full of energy.
• Curious by nature, always learning, and eager to see the bigger picture.
• You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
• Step up, stay flexible, and set the tone by getting things done.
• You’re fair, open to feedback, and thoughtful in how you make decisions.
• You genuinely care about people, support growth, and help create a positive team vibe.

Responsibilities

• Lead day-to-day running of the store, creating great customer experiences and driving commercial success.
• Lead by example and bring the Card Factory Way to life; help others grow while building your own skills.
• Drive store initiatives, keep communication flowing, and create a positive, inclusive vibe; monitor numbers to ensure smooth operations.

Skills

Leadership

People skills

Communication

Energy

Flexibility

Decision making

Job description

Card Factory is seeking a friendly and upbeat Team Leader to energise the store, support the Store Manager, and keep customers smiling as they leave with what they came for. You will lead by example, drive great service, and foster growth within your team.

You’ll drive store initiatives, maintain open communication, and ensure smooth operations by watching performance metrics. If you thrive in a fast-paced retail environment, this is your next step in leadership.