Store Team Leader — Energetic, People-First Coach

Card Factory; England; On-site; GBP 24,000 - 28,000; Full time

Job summary

Card Factory is seeking a Team Leader to energise our store and keep customers smiling. You will support the Store Manager, lead by example, and maintain a positive, inclusive team environment while driving daily operations and customer service excellence.

In this role you’ll motivate the team, ensure store performance, and help colleagues grow their skills alongside your own leadership journey. No agencies, please.

Qualifications

• Strong leadership and people management abilities.
• Curious and eager to learn, with a view to the bigger picture.
• Inclusive approach, listening to everyone and building belonging.

Responsibilities

• Lead day-to-day store operations and role model excellent service.
• Drive commercial performance and store initiatives.
• Support Store Manager and help others grow while developing your own skills.

Skills

Leadership

People skills

Customer service

Team motivation

Job description

Card Factory is seeking a Team Leader to energise our store and keep customers smiling. You will support the Store Manager, lead by example, and maintain a positive, inclusive team environment while driving daily operations and customer service excellence.

In this role you’ll motivate the team, ensure store performance, and help colleagues grow their skills alongside your own leadership journey. No agencies, please.