Store Team Leader: Energetic, Customer‑First Leader

Card Factory; Winslade; On-site; GBP 23,000 - 30,000; Full time

Job summary

Card Factory in the United Kingdom is seeking a friendly and upbeat Team Leader to energize the store, support the Store Manager, and ensure every customer leaves with exactly what they came in for — and a smile to go with it.

You will lead by example, motivate the team, and help others grow while continuing to develop your own skills. Join us to drive initiatives, keep communication flowing, and foster a positive, inclusive store environment that thrives.

Qualifications

• Good leadership skills; positive, proactive and energetic.
• Curious by nature; always learning and seeing the bigger picture.
• Able to listen with intent and value everyone’s voice.
• Step up, stay flexible and set the tone by getting things done.
• Fair, open to feedback, and thoughtful in decision making.
• Genuinely cares about people, supports growth, and creates a positive team vibe.

Responsibilities

• Lead the day-to-day running of the store and drive commercial success.
• Lead by example and embody the Card Factory Way in service excellence.
• Help others grow while developing your own skills.
• Drive store initiatives, maintain clear communication, and foster a positive, inclusive vibe.
• Monitor numbers to ensure smooth operations and a thriving team.

Skills

Leadership

Curiosity

Active listening

Flexibility

Fairness & feedback

People development

Job description

Card Factory in the United Kingdom is seeking a friendly and upbeat Team Leader to energize the store, support the Store Manager, and ensure every customer leaves with exactly what they came in for — and a smile to go with it.

You will lead by example, motivate the team, and help others grow while continuing to develop your own skills. Join us to drive initiatives, keep communication flowing, and foster a positive, inclusive store environment that thrives.