Store Team Leader & Brand Ambassador

Boux Avenue; Glasgow; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Generous holiday entitlement

Employee discounts across Boux Avenue,

Job summary

Boux Avenue is seeking a Team Manager for a store in the United Kingdom. You will maximise sales through excellent selling and service, and support the Store Manager to recruit, develop and motivate the team.

As a brand ambassador, you will drive brand standards, manage stock and admin, and ensure outstanding customer experiences while upholding cost controls and health & safety compliance. Previous retail management experience is essential.

Qualifications

• Proven experience within retail management - supervisor level or above.
• Experience delivering exceptional customer service.
• Clear strong communication skills.
• Ability to motivate the team and utilise different qualities to enhance effectiveness.
• Ability to schedule and adapt plans to ensure the right people are in the right place.

Responsibilities

• Maximise sales, through the delivery of excellent selling & service.
• Support the Store Manager to recruit, develop & motivate the team using effective management skills & behaviours.
• Display a passion in the brand by being an ambassador for Boux Avenue and inspire others within the team.
• Follow up and maintain management controls including stock, security, admin, cost control, H&S and shrinkage.
• Introduce new promotions and loyalty initiatives to colleagues and customers.
• Provide timely feedback to colleagues on achievement of goals and objectives.
• Demonstrate highest levels of customer service by coaching colleagues to deliver Boux Avenue shopping experience.
• Support the Store Manager to drive and deliver Balanced Score Card objectives.

Skills

Retail management experience

People management

Customer service excellence

Communication skills

Job description

Boux Avenue is seeking a Team Manager for a store in the United Kingdom. You will maximise sales through excellent selling and service, and support the Store Manager to recruit, develop and motivate the team.

As a brand ambassador, you will drive brand standards, manage stock and admin, and ensure outstanding customer experiences while upholding cost controls and health & safety compliance. Previous retail management experience is essential.