Retail Team Manager - Lingerie Brand & Growth

Boux Avenue; Norwich; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Discounts across Boux Avenue

Generous holiday entitlement

Fun social environment

Staff events

Job summary

Boux Avenue in Norwich is seeking an experienced Team Manager to lead store performance, drive sales and coach a passionate team to uphold our brand standards. You will recruit, schedule and manage daily operations while delivering a best-in-class Boux Avenue experience for customers.

The role focuses on team motivation, stock control and exceptional service in a fast-paced environment. In return, Boux Avenue offers a competitive salary, generous holiday entitlement, staff discounts across Boux

Qualifications

• Proven experience within retail management - supervisor level or above.
• Passion, enthusiasm for the Boux Avenue brand and the ability to become an ambassador for the brand & inspire others within the team to deliver the same
• Experience within a fast‑paced multi‑tasking environment
• Experience delivering exceptional customer service
• Ability to motivate the team and utilise their different qualities to enhance the overall effectiveness of the team
• Ability to effectively schedule and overcome obstacles and adjust plans as necessary, ensuring the right people are in the right place at the right time
• Ability to react quickly to change and implement it positively
• Clear strong communication skills

Responsibilities

• Maximise sales, through the delivery of excellent selling & service
• Support the Store Manager to recruit, develop & motivate the team using effective management skills & behaviours
• Display a passion in the brand by being an ambassador for the brand & inspire others within the team to deliver the same
• Follow up and maintain all management controls that are in place including; stock, security, admin, cost control, H&S and shrinkage at all time
• Introduce new promotions, Loyalty scheme and bra fit enthusiastically to colleagues and customers
• Give effective and timely feedback to colleagues on achievement of goals, targets and objectives and ensure colleagues are aware of forthcoming expectations in terms of goals, targets and objectives
• Demonstrate and establish the highest levels of customer service by coaching colleagues to deliver the Boux Avenue Shopping experience consistently
• Support the Store Manager to drive and deliver Balanced Score Card objectives

Skills

Retail management

Communication skills

People leadership

Team motivation

Job description

Boux Avenue in Norwich is seeking an experienced Team Manager to lead store performance, drive sales and coach a passionate team to uphold our brand standards. You will recruit, schedule and manage daily operations while delivering a best-in-class Boux Avenue experience for customers.

The role focuses on team motivation, stock control and exceptional service in a fast-paced environment. In return, Boux Avenue offers a competitive salary, generous holiday entitlement, staff discounts across Boux