Store Team Manager: Brand Ambassador & Customer Experience

Boux Avenue; Belfast City District; On-site; GBP 24,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Generous holiday entitlement

Social events

Employee discounts: Boux Avenue, Ryman

Job summary

Boux Avenue seeks a Team Manager to drive store performance and deliver an exceptional Boux Avenue experience across our UK stores. You will recruit, develop and motivate the team, act as a brand ambassador and ensure standards reflect the brand's accessible luxury aesthetic.

In this fast-paced role you will manage stock, promotions, loyalty initiatives and loss prevention while coaching colleagues to meet targets and deliver outstanding customer service that aligns with Boux Avenue values.

Qualifications

• Proven experience within retail management - supervisor level or above.
• Passion and enthusiasm for the Boux Avenue brand and the ability to inspire others within the team.

Responsibilities

• Maximise sales, through the delivery of excellent selling & service.
• Support the Store Manager to recruit, develop & motivate the team using effective management skills & behaviours.
• Display a passion in the brand by being an ambassador for the brand & inspire others within the team to deliver the same.
• Follow up and maintain all management controls that are in place including; stock, security, admin, cost control, H&S and shrinkage at all time.
• Introduce new promotions, Loyalty scheme and bra fit enthusiastically to colleagues and customers.
• Give effective and timely feedback to colleagues on achievement of goals, targets and objectives and ensure colleagues are aware of forthcoming expectations in terms of goals, targets and objectives.
• Demonstrate and establish the highest levels of customer service by coaching colleagues to deliver the Boux Avenue Shopping experience consistently.
• Support the Store Manager to drive and deliver Balanced Score Card objectives.

Job description

Boux Avenue seeks a Team Manager to drive store performance and deliver an exceptional Boux Avenue experience across our UK stores. You will recruit, develop and motivate the team, act as a brand ambassador and ensure standards reflect the brand's accessible luxury aesthetic.

In this fast-paced role you will manage stock, promotions, loyalty initiatives and loss prevention while coaching colleagues to meet targets and deliver outstanding customer service that aligns with Boux Avenue values.