Retail Team Manager – Brand Ambassador & Sales Leader

Boux Avenue; Reading; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Generous holiday entitlement

Employee discounts across Boux Avenue

Job summary

Boux Avenue is seeking a Team Manager to maximise sales and deliver exceptional customer service across its Reading store. You will support the Store Manager in recruiting, developing and motivating the team while representing the Boux Avenue brand in every customer interaction.

The role requires proven retail leadership, a passion for the Boux Avenue aesthetic, and the ability to manage stock, compliance, and store operations in a fast-paced environment.

Qualifications

• Proven experience within retail management at supervisor level or above.
• Strong customer service experience in fast-paced environments.
• Ability to motivate and lead a team with diverse skills.
• Excellent communication and planning abilities.

Responsibilities

• Maximise sales through excellent selling and service.
• Recruit, develop and motivate the team with effective management skills.
• Ambassador for the Boux Avenue brand to inspire others.
• Maintain stock, security, admin, cost control and H&S at all times.
• Introduce promotions and loyalty schemes to colleagues and customers.
• Provide timely feedback on targets and objectives.
• Coach to deliver Boux Avenue Shopping experience.
• Drive Balanced Score Card objectives.

Skills

Retail management

Leadership

Customer service

Communication

Team motivation

Job description

Boux Avenue is seeking a Team Manager to maximise sales and deliver exceptional customer service across its Reading store. You will support the Store Manager in recruiting, developing and motivating the team while representing the Boux Avenue brand in every customer interaction.

The role requires proven retail leadership, a passion for the Boux Avenue aesthetic, and the ability to manage stock, compliance, and store operations in a fast-paced environment.