Retail Team Leader: Lingerie & Customer Experience

Boux Avenue; Scotland; Sur place; GBP 26 000 - 36 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Generous holiday entitlement

Fun working environment

Staff discounts across Boux Avenue, Ry

Résumé du poste

Boux Avenue in London, known for its accessible luxury lingerie and in-store bra fitting service, is seeking a Team Manager to lead a busy store in Scotland. You will maximise sales through excellent service, recruit and motivate the team, and act as an ambassador for the Boux Avenue brand to inspire others while ensuring stock, admin, security and H&S controls are upheld.

You will drive promotions, loyalty initiatives and customer experience, coaching colleagues to deliver exceptional

Qualifications

• Proven experience within retail management - supervisor level or above.
• Passion for the Boux Avenue brand and ability to inspire others.
• Experience in a fast-paced multi-tasking environment.

Responsabilités

• Maximise sales through delivery of excellent selling and service.
• Support the Store Manager to recruit, develop and motivate the team using effective management skills and behaviours.
• Display a passion for the brand by being an ambassador and inspiring others within the team to deliver the same.
• Follow up and maintain management controls including stock, security, admin, cost control, H&S and shrinkage at all times.
• Introduce new promotions, Loyalty scheme and bra fit enthusiastically to colleagues and customers.
• Give effective and timely feedback to colleagues on achievement of goals, targets and objectives.
• Demonstrate and establish the highest levels of customer service by coaching colleagues to deliver the Boux Avenue shopping experience consistently.
• Support the Store Manager to drive and deliver Balanced Score Card objectives.

Connaissances

Retail leadership

Team motivation

Customer service

Communication skills

Store operations

Description du poste

Boux Avenue in London, known for its accessible luxury lingerie and in-store bra fitting service, is seeking a Team Manager to lead a busy store in Scotland. You will maximise sales through excellent service, recruit and motivate the team, and act as an ambassador for the Boux Avenue brand to inspire others while ensuring stock, admin, security and H&S controls are upheld.

You will drive promotions, loyalty initiatives and customer experience, coaching colleagues to deliver exceptional