Store Team Lead — Customer Experience & Operations

Talosats Careers; Shaftesbury; Hybrid; GBP 20,000 - 24,000; Full time

Job summary

Talosats Careers in the United Kingdom is seeking an ambitious, confident Store Supervisor to lead our team in a fast-paced retail environment.

You will provide first class customer service, ensure store presentation to brand standards, train new staff, upsell promotions and build relationships with the local community while managing diverse tasks across the trading day (6am - 10pm) and seven days a week.

Responsibilities

• Provide first class customer service
• Present the store in-line with the company brand standards guidelines
• Promptly resolve or report all issues affecting the customer experience
• Communicate positively with all colleagues, offering advice and assistance when needed
• Build relationships with the local community to develop a positive representation of the brand
• Ensure Company Policies and Procedures are being always followed and adhered to
• Upsell and promote our company wide promotions
• Provide training to new members of the team
• Continually advance your product knowledge and that of other employees
• Must be able to work flexible shift patterns throughout the trading day (6am - 10pm)
• Ensure store control guidelines are followed by all team members

Job description

Talosats Careers in the United Kingdom is seeking an ambitious, confident Store Supervisor to lead our team in a fast-paced retail environment.

You will provide first class customer service, ensure store presentation to brand standards, train new staff, upsell promotions and build relationships with the local community while managing diverse tasks across the trading day (6am - 10pm) and seven days a week.