Store Team Lead: Customer Experience Champion

Bestway Group; United Kingdom; Vor Ort; GBP 22.000 - 28.000; Vollzeit

Zusammenfassung

Talosats Careers is seeking an ambitious Supervisor to join our store in Greater London. You will provide first class customer service, maintain brand standards, and report issues affecting the customer experience.

You will train new team members and continually enhance product knowledge while supporting a fast-paced retail environment. Working hours are flexible across the trading day (6am-10pm) and you will delegate tasks, manage priorities, and ensure company policies are followed to uphold a

Qualifikationen

• Excellent communication skills.
• High personal and professional standards.
• Strong decision-making and sense of responsibility.
• Ability to delegate tasks and activities.
• Work under pressure and handle challenging situations professionally.
• Able to prioritise and multitask across diverse activities.

Aufgaben

• Provide first class customer service.
• Present the store in line with brand standards.
• Resolve or report issues affecting customer experience.
• Communicate positively with colleagues, offering advice and assistance.
• Build relationships with the local community to promote the brand.
• Ensure Company Policies and Procedures are followed.
• Upsell and promote promotions across the store.
• Provide training to new team members.
• Continually advance product knowledge for the team.
• Work flexible shift patterns (6am - 10pm).
• Ensure store control guidelines are followed by all team members.

Kenntnisse

Communication

Decision-making

Multi-tasking

Jobbeschreibung

Talosats Careers is seeking an ambitious Supervisor to join our store in Greater London. You will provide first class customer service, maintain brand standards, and report issues affecting the customer experience.

You will train new team members and continually enhance product knowledge while supporting a fast-paced retail environment. Working hours are flexible across the trading day (6am-10pm) and you will delegate tasks, manage priorities, and ensure company policies are followed to uphold a