Store Team Lead - Customer Experience & Training

Bestway Group; Guiseley; Remote; GBP 24,000 - 30,000; Full time

Job summary

Talosats Careers in the United Kingdom is seeking an ambitious Supervisor to join our store team. You will deliver first-class customer service, uphold brand standards, and help create a welcoming shopping environment.

You will train new team members, share product knowledge, manage shifting patterns from 6am to 10pm, and support colleagues to deliver promotions and great community relations. If you thrive in a fast-paced retail setting and are willing to work flexible hours, we want to hear

Qualifications

• Excellent communication skills and high personal standards.
• Strong decision-making with ability to delegate and multitask.
• Capacity to work under pressure and adapt to a fast-paced retail environment.

Responsibilities

• Provide first class customer service
• Present the store in-line with brand standards
• Resolve or report issues affecting customer experience
• Communicate positively with colleagues and offer assistance
• Build relationships with the local community
• Ensure policies are followed and promotions are upsold
• Provide training to new team members
• Advance product knowledge and that of others
• Work flexible shift patterns (6am - 10pm)
• Ensure store control guidelines are followed

Skills

communication skills

high standards

decision making

delegation

working under pressure

multitasking

flexibility

Job description

Talosats Careers in the United Kingdom is seeking an ambitious Supervisor to join our store team. You will deliver first-class customer service, uphold brand standards, and help create a welcoming shopping environment.

You will train new team members, share product knowledge, manage shifting patterns from 6am to 10pm, and support colleagues to deliver promotions and great community relations. If you thrive in a fast-paced retail setting and are willing to work flexible hours, we want to hear